Resident Satisfaction Survey - Plaza - Morris Health Services

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: News and Events : Resident Satisfaction : Resident Satisfaction Survey – Plaza

Resident Satisfaction Survey – Plaza

PLEASE RATE THE FOLLOWING:

5 = STRONGLY AGREE, 4 = AGREE, 3 = NEUTRAL, 2 = DISAGREE, 1 = STRONGLY DISAGREE

Cares
I am pleased with the quality of care I receive.
- 1
- 2
- 3
- 4
- 5
I am involved in the decisions about my care.
- 1
- 2
- 3
- 4
- 5
Staff respond promptly when I ask for assistance.
- 1
- 2
- 3
- 4
- 5
People who care for me do things the way I want them done.
- 1
- 2
- 3
- 4
- 5
Food
The quality of food served is good.
- 1
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- 4
- 5
The dining room is a pleasant place to enjoy mealtime.
- 1
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- 4
- 5
My special diet needs or requests are accommodated.
- 1
- 2
- 3
- 4
- 5
I am given a menu choice at each meal.
- 1
- 2
- 3
- 4
- 5
Other Care
There are activities offered that are interesting to me.
- 1
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- 3
- 4
- 5
There are opportunities to socialize with others.
- 1
- 2
- 3
- 4
- 5
I am satisfied with religious/spiritual activities offered to me.
- 1
- 2
- 3
- 4
- 5
Staff go the extra mile to resolve problems.
- 1
- 2
- 3
- 4
- 5
Community
The assisted living is clean and odor-free, including my apartment.
- 1
- 2
- 3
- 4
- 5
I feel that my room is treated like my home.
- 1
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- 4
- 5
My laundry is returned promptly.
- 1
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- 4
- 5
I feel safe.
- 1
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- 5
I am able to sleep at night without noise interruptions.
- 1
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- 5
Rights
Caregivers are respectful, concerned and caring with me.
- 1
- 2
- 3
- 4
- 5
Staff respect my privacy.
- 1
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- 4
- 5
People who work here treat me politely.
- 1
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- 4
- 5
I feel comfortable to voice concerns in Resident meetings.
- 1
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- 4
- 5
The homecare director is receptive to my needs.
- 1
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- 5
I can choose how I spend my day.
- 1
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- 4
- 5
Other
The admission and/or dicharge process was satisfactory.
- 1
- 2
- 3
- 4
- 5
Management responds to my concerns.
- 1
- 2
- 3
- 4
- 5
I recommend this assisted living to others who need care.
- 1
- 2
- 3
- 4
- 5
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